Official 96mas Document

96mas Terms & Conditions – Complete Rules
Malaysia Online Casino Platform

Please read the Terms & Conditions 96mas carefully before using our platform. This document outlines your rights and responsibilities as a member, as well as the rules governing your use of all services 96mas in Malaysia.

Updated: 1 January 2026
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Welcome to the 96mas Terms & Conditions

Thank you for taking the time to read the Terms & Conditions 96mas this. This document constitutes a legally binding agreement between you ("Member" or "User") and 96mas ("Platform", "Us"). By registering an account, making a deposit, or using any of the services on 96mas, you are deemed to have read, understood and fully agreed to all the rules set out herein.

96mas is committed to providing a transparent, fair and safe gaming environment for all players in Malaysia. With that in mind, these Terms & Conditions are written in clear, straightforward language — we don't want any of our members to be caught off guard by rules they weren't aware of. Should any changes be made to these Terms & Conditions in the future, 96mas will notify members via their registered email or in-platform notifications at least 7 days before any changes take effect.

These Terms & Conditions apply to all services 96mas including video slots, live casino, table games, the bonus system, VIP programme, deposits, withdrawals, and all other interactions with our platform. Please contact the support team 96mas via 24/7 Live Chat if you have any questions about the content of this document.

Six Principles of the 96mas Terms & Conditions

Terms & Conditions 96mas is built on six core principles that safeguard your interests as our member in Malaysia.

Full Transparency
All rules are stated clearly in plain, easy-to-understand language. 96mas does not hide conditions in fine print designed to trip members up. What you read is what you get — no surprises and no hidden terms that work against you.
Member Protection
The 96mas Terms are designed to protect members from abuse, fraud and unfair practices. Every rule in place exists to ensure that all Malaysian players on 96mas enjoy a safe, fair and secure environment during every gaming session.
Mutual Fairness
The 96mas Terms work both ways — we hold ourselves to the same standard we expect of you. 96mas is committed to fulfilling all of our obligations, including processing winnings, respecting data privacy and providing responsive 24/7 customer support.
Responsible Gaming
The 96mas Terms reflect a strong commitment to responsible gaming. We enforce age verification, provide player limit management tools and support assistance programmes for members who need help managing their gaming habits.
Regularly Updated
96mas periodically updates its Terms & Conditions to reflect changes in services and compliance requirements. All registered members are notified of each update via email and platform notifications at least 7 days before the changes take effect.
Support for Terms Enquiries
The 96mas support team is ready to help clarify any part of these Terms & Conditions in Bahasa Malaysia. Reach us via 24/7 Live Chat, email, or WhatsApp – we will make sure you fully understand your rights and responsibilities as a 96mas member.

Member Eligibility

To register and use the services of 96mas, you must meet all of the following eligibility requirements. 96mas reserves the right to request proof of eligibility at any time and to terminate the account of any member found to be in breach of these requirements.

1.1
Minimum Age Requirement
You must be at least 21 years old to register and play at 96mas. This is an absolute requirement that cannot be waived under any circumstances. 96mas employs a strict age verification process and reserves the right to request identification documents at any time to confirm a member's age.
1.2
Nationality & Location
96mas services are offered to players located in Malaysia. You are responsible for ensuring that your use of this platform is lawful in your location. 96mas is not liable for any legal consequences arising from accessing the platform from a jurisdiction where online gambling is not permitted.
1.3
One Account Only
Each individual is only permitted to hold one account at 96mas. Registering multiple accounts using the same or different identities is strictly prohibited. Duplicate accounts will be terminated and all associated balances and winnings may be forfeited without compensation.
1.4
Legal Capacity
You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to any legal restriction that prevents financial activity are not permitted to register or use the services of 96mas.

Account Registration & Management

Account registration process 96mas is designed to be straightforward and secure. The information you provide during registration forms the foundation of your relationship with our platform — so accuracy and honesty are essential.

Registration Information

When registering an account at 96mas, you are required to provide accurate, truthful, and complete information — including your full name as shown on your identification document, an active Malaysian phone number capable of receiving OTPs, and a strong password to keep your account secure. 96mas reserves the right to decline registrations or suspend accounts if the information provided is found to be inaccurate or false.

Account Security Responsibilities

You are solely responsible for keeping your password and account login details confidential 96mas yours. Never share your login credentials with anyone. 96mas will never ask for your password via email, phone, or chat. If you suspect your account has been accessed without authorisation, contact support 96mas immediately.

Identity Verification (KYC)

As part of our commitment to security and compliance, 96mas may require you to verify your identity (Know Your Customer or KYC process) before processing withdrawals above a certain limit. Required documents may include a copy of your MyKad or valid passport. Verification is typically completed within 1 to 2 business days.

Deposit & Payment Methods

96mas supports a wide range of local Malaysian payment methods to make your deposit process as convenient as possible. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.

Accepted Payment Methods at 96mas

Touch 'n Go eWallet
GrabPay
DuitNow
Boost
ShopeePay
FPX
Maybank2u
CIMB Clicks

Deposit Limit

  • Minimum deposit: RM 20 every transaction.
  • Maximum daily deposit: RM 50,000 (can be lowered by the member via personal limit settings).
  • All deposits are credited to the account 96mas in under 1 minute after payment confirmation.
  • Failed deposits due to technical errors will be returned to the original source within 1 to 3 business days.

Terms of Fund Usage

Funds deposited into the account 96mas may only be used for legitimate gaming purposes on our platform. 96mas reserves the right to withhold or investigate any transaction showing signs of fraud, money laundering, or system abuse. The use of payment methods that do not belong to you is strictly prohibited.

Withdrawal of Winnings

96mas is committed to processing all legitimate withdrawals promptly and efficiently. Your winnings belong entirely to you — we do not charge any processing fees for standard withdrawals.

Withdrawal Process & Timeframe

  • Withdrawals via DuitNow: Typically completed within 3 to 15 minutes.
  • Withdrawals via FPX / online banking: 1 to 3 hours on business days.
  • Minimum withdrawal: RM 30 every transaction.
  • Maximum daily withdrawal: RM 100,000 for standard accounts.
  • VIP Members 96mas are eligible for higher withdrawal limits based on their membership tier.

Withdrawal Terms

To ensure security and prevent fraud, 96mas has the following requirements for withdrawals:

  • The account receiving the withdrawal must be in the same name as the 96mas account 96mas registered.
  • Members who receive a bonus must fulfil the specified rollover requirements before they are eligible to withdraw the bonus amount and any associated winnings.
  • KYC verification may be required for withdrawals exceeding a certain limit for the first time.
  • 96mas reserves the right to request additional documents to verify large or unusual withdrawals in order to protect member security.

Delayed or Rejected Withdrawals

In the rare event that a withdrawal is delayed or declined, 96mas will notify you via email or in-platform notification within 24 hours. Common reasons include incomplete identity verification or unmet bonus rollover requirements. Contact support 96mas immediately if you do not receive a clear explanation.

96mas Bonuses & Promotions

96mas offers a wide range of attractive bonuses and promotions for Malaysian members. All bonuses are subject to specific terms clearly stated in each promotional offer. Please read the bonus terms carefully before claiming.

Welcome Bonus

New member 96mas is eligible for a welcome bonus of up to RM 888 on the first deposit. This bonus is subject to rollover requirements and may only be used on qualifying games. The welcome bonus can only be claimed once per new member.

Rollover Requirements (Wagering Turnover)

  • All bonuses carry a rollover requirement that must be met before winnings derived from bonus funds can be withdrawn.
  • Rollover requirements are expressed in a format such as "10×", meaning you must wager 10 times the bonus value before a withdrawal is permitted.
  • Not all games contribute equally to the rollover requirement — different games may carry different contribution weightings.
  • Bonus balances will expire if rollover requirements are not met within the stipulated period as stated in the promotional offer.

Anti-Bonus Abuse Policy

96mas does not permit any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, colluding with other players to manipulate rollover requirements, or using calculated betting strategies to meet rollover conditions without genuine risk. Violations of this policy will result in bonus cancellation, forfeiture of winnings and possible account termination at 96mas.

Seasonal Promotions & Cashback

96mas runs periodic seasonal promotions including an 8% weekly slots cashback, birthday bonuses, Malaysian festive promotions and lucky draws. The terms for each promotion will be stated separately on the promotions page 96mas and may vary from one promotion to another.

Game Rules

All games on 96mas — including video slots such as Money Train, Money Train 2, Valley of Gods, Wild Linx and Red White Blue, as well as Live Casino games such as Live Blackjack and Live Teen Patti — are operated using a transparent and fair system.

Random Number Generator (RNG)

All slots and table games at 96mas uses a Random Number Generator (RNG) that has been audited and certified by independent international bodies. This ensures that every game outcome is truly random and cannot be manipulated by any party. Audit certificates are available upon request from the support team 96mas.

Game Results Are Final

The outcome of every game at 96mas are final and cannot be disputed except in cases involving a clear and demonstrable technical failure. Should a technical disruption occur during gameplay, 96mas reserves the right to void the round in question and return the stake to the member's account.

Internet Connection Disruption

96mas is not liable for losses resulting from internet connection disruptions on the member's end. However, our system is designed to save your game state – if your connection drops during an active round, the game will resume from the same point when you log back into the platform 96mas.

Accepted Member Conduct

To ensure a positive gaming experience for all members 96mas, all users are required to follow these conduct guidelines when using our platform.

Prohibited Activities

  • Using automated software, bots or scripts to play or interact with the platform 96mas.
  • Attempting to hack, attack, or compromise our security systems 96mas in any way.
  • Colluding with other players to manipulate the gaming or bonus system 96mas.
  • Using another person's information without authorisation for account registration or financial transactions.
  • Using a 96mas for any activity that is unlawful under Malaysian law.
  • Threatening, insulting, or harassing support staff 96mas or other members through any communication channel.

Responsible Use of the Platform

96mas encourages all members to play responsibly. Use the limit management tools available in your account to set deposit, loss, and playtime limits that suit your financial means. Remember that gaming at 96mas is for entertainment and not a primary source of income.

Privacy & Data Security

96mas's Commitment to Your Privacy

96mas takes member privacy and data security very seriously. All personal information you provide during registration and use of the platform — including your name, Malaysian phone number, financial details and transaction data — is protected with industry-standard 256-bit SSL encryption.

Your data is used solely for account management, transaction processing and service improvement purposes 96mas. We do not sell, rent or share your personal information with any third party without your written consent, except where required by applicable Malaysian law.

For more complete information on how we collect, use and protect your data, please read Privacy Policy 96mas in full.

Account Suspension & Termination

96mas reserves the right to suspend or terminate any member's account without prior notice in the event of a breach of these Terms & Conditions. The following sets out the detailed conditions governing this process.

96mas's Right to Suspend Accounts

  • Suspicion of fraud, money laundering or other illegal activity.
  • Violation of the multiple-account policy or bonus abuse.
  • Failure to provide the requested identity verification documents.
  • Wagers that show signs of system abuse or exploitation of technical bugs.
  • Requests by competent authorities in Malaysia.

Account Closure by Member

You have the right to close your account 96mas at any time by contacting our support team. Before closure, ensure all pending withdrawals have been processed and any active bonus requirements have been fulfilled. Eligible balances will be returned to you within a reasonable timeframe after your closure request has been received and processed.

Self-Exclusion

Members who believe they may have a gambling problem can apply for self-exclusion through their 96mas their request. The request will be processed within 24 hours and the account will be suspended for the requested duration — from 30 days up to permanent exclusion. 96mas strongly supports this measure as part of our commitment to responsible gaming.

Disclaimers & Liability Limitations

96mas strives to provide an uninterrupted service, but as with any online platform, there are situations beyond our control that may occasionally affect platform availability.

Platform Liability Limits

  • 96mas is not liable for any losses arising from internet service disruptions, client-side hardware failures or technical issues beyond our control.
  • Gambling losses incurred during legitimate play are not eligible for any compensation unless there is clear evidence of a technical failure on the part of 96mas.
  • 96mas does not guarantee that our platform will always be free from errors or disruptions, but we are committed to minimising downtime and resolving technical issues as quickly as possible.

Governing Law

These Terms & Conditions and all disputes arising from them are governed by the laws of Malaysia. Any dispute between a member and 96mas that cannot be resolved through negotiation will be referred to the appropriate courts of jurisdiction in Malaysia. 96mas encourages amicable resolution of disputes through our customer support channels first, before any formal action is taken by either party.

Changes to Terms & Conditions

96mas reserves the right to update these Terms & Conditions from time to time. Material changes will be communicated to all members via registered email and in-platform notifications at least 7 days before taking effect. Continued use of the 96mas after the effective date of any changes will be considered your acceptance of the updated terms.

Frequently Asked Questions about 96mas Terms & Conditions

Violations of the 96mas Terms & Conditions may result in a range of actions depending on the nature and severity of the breach. Minor violations may result in a warning or temporary account suspension. Serious violations such as fraud, money laundering or bot usage will result in immediate account termination and forfeiture of all associated balances and winnings. 96mas will always notify members of any action taken and the reasons for it, except in cases requiring immediate action to protect the integrity of the platform.

To apply for self-exclusion from 96mas, you may reach our support team via 24/7 Live Chat or email us at [email protected], stating your self-exclusion request along with your preferred duration — either 30 days, 90 days, 6 months, or permanent exclusion. Requests will be processed within 24 hours. During the exclusion period, your account will be inaccessible and no new deposits will be accepted. Once the exclusion period ends, you will need to contact support to reactivate your account.

The rollover or wagering requirement is the number of times you must bet using the bonus amount (or deposit + bonus) before winnings from bonus funds can be withdrawn from 96mas. For example, if you receive a RM 100 bonus with a 10× rollover requirement, you must place total bets of RM 1,000 before becoming eligible to withdraw your winnings. Please note that not all games contribute equally to the rollover requirement — slots typically contribute 100%, while table games may contribute a lower percentage. The specific rollover requirements for each bonus offer are clearly stated on the 96mas promotions page.

No, 96mas does not charge any processing fees for standard deposits or withdrawals. All transactions in Malaysian Ringgit (MYR) made via our listed payment methods — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks — are free of any platform-side charges by 96mas. However, your payment service provider may impose their own fees, which are beyond 96mas's control. Please check with your e-wallet provider or bank for further details on any charges that may apply on their end.

No, sharing your 96mas account with anyone – including family members – is strictly prohibited under our Terms & Conditions. Every individual who wishes to use the 96mas platform must register their own account using valid personal information. This is to protect you and to ensure each account has a clear, verified identity for security and KYC purposes. If you discover that someone else has been using your account without your authorisation, contact 96mas support immediately to take protective action.

Important Notice for All 96mas Members

Gambling can be addictive and lead to financial difficulties if not properly managed. 96mas reminds all members to play responsibly — set a budget, never gamble with money you cannot afford to lose, and stop playing when it stops being fun.

This platform is strictly for users aged 21 years of age and above only. For more information on responsible gaming tools, visit the Responsible Gaming us.

Familiar with Our Terms & Ready to Play at 96mas?

Now that you have a clear understanding of the 96mas Terms & Conditions 96mas completely, take the next step — register a free account today and claim your welcome bonus of up to RM 888. Join over 500,000 Malaysian players who game safely and responsibly at 96mas.

Gambling can be addictive. Please play responsibly. For adults aged 21 and above only. Responsible Gaming

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